ABSTRACT
This systematic literature review was conducted to provide insights into how online readers' comments have been studied in the context of health over a 10-year span. About 593 studies published between 2010 and 2020;of these, 34 met the research criteria for inclusion. Our findings reveal that 60% of the studies focused on the United States, and a qualitative method was used in 74.3% of these studies. About 23.5% of the studies explored vaccine-related issues. Our results reveal that among the selected studies, 76.5% and 20.6% had female and male first authors, respectively. Textual analysis of s shows that the top five keywords were news, HPV, vaccine, themes, and vaccination. However, 58.8% of the identified studies did not use any theoretical framework. In addition, nine health topics emerged: vaccines;health policies;nutritional and dietary choices;women's health issues;quality of life and wellbeing;smoking;engagement with health-related news content;COVID-19;and suicide and mental health.
ABSTRACT
News organizations increasingly use Facebook to expand their reach and foster audience engagement. However, this free platform exposes news audiences to user comments before accessing and reading news articles. This exposure shapes the visible opinion climate and has the potential to influence readers. Through the application of the hostile media bias hypothesis, the influence of Facebook comments on COVID-19 related news articles and a knowledge-based assessment on perceptions of news bias and credibility are tested using a nationwide sample of Facebook users (N = 450). Findings show that user comments enhance negative perceptions of bias and diminish perceptions of favorability. The ability for knowledge-based assessments to alleviate this negative influence may induce reactance and needs further investigation. © The Author(s) 2022.
ABSTRACT
This edited collection compares and analyses the most prominent political communicative responses to the outbreak and global spread of the COVID-19 strain of coronavirus within 27 nations across five continents and two supranational organisations: the EU and the WHO. The book encompasses the various governments’ communication of the crisis, the role played by opposition and the vibrancy of the information environment within each nation. The chapters analyse the communication drawing on theoretical perspectives drawn from the fields of crisis communication, political communication and political psychology. In doing so the book develops a framework to assess the extent to which state communication followed the key indicators of effective communication encapsulated in the principles of: being first;being right;being credible;expressing empathy;promoting action;and showing respect. The book also examines how communication circulated within the mass and social media environments and what impact differences in spokespersons, messages and the broader context has on the success of implementing measures likely to reduce the spread of the virus. Cumulatively, the authors develop a global analysis of the responses and how these are shaped by their specific contexts and by the flow of information, while offering lessons for future political crisis communication. This book will be of great interest to students and researchers of politics, communication and public relations, specifically on courses and modules relating to current affairs, crisis communication and strategic communication, as well as practitioners working in the field of health crisis communication. © 2021 selection and editorial matter, Darren Lilleker, Ioana A. Coman, Miloš Gregor and Edoardo Novelli.